Please retain the order reference number as it is used to track the order information.

Warranty Period

Please refer to the individual product page (under product specifications) for warranty period. The warranty period begins on date of delivery.

Warranty Coverage warrants to the original purchaser that each new product to be free from defects in workmanship and material, under normal use and conditions.

Period of Coverage

The Warranty on product runs for the particular period stated to the original purchaser and not transferable. This is a Parts-Only Warranty, labor/shipping is not included unless stated. reserves the right to inspect damaged parts for misuse. Warranty is not transferrable.


  • If a defect/fault is found within the first 7 days after delivery, the part/item will be replaced at discretion after investigation, free-of-charge.
  • If your machine encounters issues during the warranty period, your warranty includes the cost of the engineer and any parts that are needed to get you huffing and puffing again.

Limitations on Warranty

The following is not covered:

  • Damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owner’s manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance
  • Used in commercial setting or rental basis
  • Unauthorised repairs and/or parts
  • Breakdowns due to failure to carry out maintenance
  • Failure as a result of rust or corrosion on any covered product or part
  • Damage incurred while moving the product to another location

Even after warranty period expires, we are still able to provide repair/part-replacement service at a cost.